Privacy Policy

This Privacy Policy explains how Darjeeling Informatics (“we”, “us”) handles information collected from visitors (“you”) of www.darjinfo.in (the “Site”) and when you contact us about our services.

Information we collect

Information you give us. When you fill in our contact or quotation form, or contact us by phone, email or WhatsApp, we receive details such as your name, email address, phone number, business details and the message you send. You can browse the Site without giving us any personal information.

Technical information. Like most websites, our servers and tools may record non-personal technical data such as browser type, device, pages visited and approximate location, to keep the Site secure and understand how it is used.

We do not ask you for card numbers, bank details, passwords or government ID numbers through this Site. Please do not send them to us in a form.

How we use information

• To reply to your enquiry and prepare quotations
• To provide, support and improve our services
• To keep the Site secure and prevent spam and abuse
• To send project updates and important notices related to your work with us
• To send news or offers only if you have asked to receive them, and you can unsubscribe at any time

Cookies

The Site may use cookies and similar technologies for essential functions, security and anonymous statistics. You can set your browser to refuse or delete cookies, although some parts of the Site may then not work as intended.

Sharing of information

We do not sell or rent your personal information. We share it only with service providers who help us run the Site and our business (such as hosting, email and form-handling providers), when required by law, or with your consent. The Site may include content from third parties, such as Google Maps, and links to other websites, including WhatsApp, Facebook and X. Those services have their own privacy policies.

Data retention and security

We keep enquiry details for as long as needed to respond and to maintain a record of our business relationship, and then delete them when no longer required. We take reasonable technical and organisational steps to protect information, but no method of transmission over the internet is completely secure.

Your choices

You may ask us to access, correct or delete the personal information we hold about you by contacting us using the details below.

Changes to this policy

We may update this policy from time to time. The latest version will always be available on this page with its updated date.

Contact us

Darjeeling Informatics, Dr. Zakir Hussain Road, Mount Eagle Villa, Darjeeling, West Bengal 734101. Email: sandeep.khati86@gmail.com. Phone: +91 98518 55575.